1. It involves making purposeful changes to the structures and operations of public sector organizations in order to improve their efficiency.
Merging or separating public sector organizations is an example of structural change, while rethinking processes, establishing quality standards, and focusing on capacity-building are examples of process change. More information can be found in Project Management for Transformational eGovernment.
2.Concrete solutions to strengthen administrative organizations and the quality of services offered by public administrations at all levels of government, as well as to ensure increased efficiency in the work of public administrations at all levels of government. More information can be found in A “New” Public Sector in the Modern Age.
Read also: Challenges Facing Public Sector Reforms
Public Sector reform is a long-term process aimed at drastically altering the existing orientation, structure, functioning, and effectiveness of the public administration.
In order for the reform to be successful, it must be based on a clear definition of the main goals, a complete reform idea, and a set of rules for how to do it.
Objectives of the Reform
Over the next few years, it is clear that the rules and regulations that govern public administration activities, as well as the external and internal conditions in which they work, will change.
However, it is already possible to refer to the results of existing analyses and international comparisons and identify with relatively high accuracy both the main shortcomings and neuralgic points of the public administration as well as the nature of the desired changes, based on the results of existing analyses and international comparisons.
The following are some of the most beneficial development patterns that could be called reform goals:
Increased citizen orientation and democratization of government administration
The reform’s goal is to ensure that the public sector administration functions primarily as a service to residents while also undergoing increased democratization.
In order to make sure government is focused on the needs of citizens and the general public, it must be closer to citizens and provide better information.
It must communicate and cooperate with the general public, listen to the public, and have more public control over government administration.
It is vital to improve the protection of human and civil rights through cultivating the legal environment in public administration, supporting the rise of legal consciousness in the public sector, and cultivating the legal environment in public administration.
Continued decentralization of public administration is needed, as is a regional level of self-government and a stronger role for the self-rule government and its funds in public administration.
Attainment of European Public Administration Standards
The goal of the reform is to bring the public administration up to European standards in every way.
It must be able to adopt and enforce the acquis communautaire, which is a collection of EU laws that are binding on all EU members and cannot be superseded by national legislation. It must guarantee the participation in the implementation of EU structural, social, and other programs.
It must use information society administrative methodologies as well as information and communication technologies. It must be sufficiently linguistically prepared to work with EU authorities and the governments of individual EU member states.
It must accept and put into practice the administrative values that define the “European Administrative Space”: dependability, transparency, predictability, accountability, flexibility, and efficiency. They must be part of all administrative institutions and processes at all levels.
An independent system of checks and balances must be in place to make sure that these values are being followed, as well as the courts and Parliament.
Professionalization in Public Administration
The reform’s goal is to attain a high professional standard in public administration, as evidenced by the quality of work, the outcomes accomplished, and the services given, as well as improved administrative culture, ethical conduct, and political neutrality.
In order to become professional, you need to build a professional civil service and set up a good system of lifelong learning for all public administration employees.
The effectiveness of public administration
The reform’s goal is to improve public administration efficiency. People who work in public administration need to make sure that their work is focused on clear goals and results, that administrative costs are proportional to the results, and that increasing productivity and looking for real savings become a standard and well-recognized way to do their jobs.